FaqCategory: Installation Information

Yes. The SuperPole can be installed on floors with radiant floor heating systems.

No. The SuperPole is made of steel. While the anti-microbial white powder coat paint is water resistant, it is not waterproof and could rust over time. If you require a support product inside the shower, the Dependa-Bar is an excellent solution. It provides the same function and support, but is made of stainless steel which and is designed for prolonged exposure to water. Other stainless steel shower options include the Plus Series, Invisia Collection and EasyMount Grab Bars.

We recommend you order the custom cut SuperPole, which we cut at the factory (additional fees apply). Cutting your own SuperPole will void your lifetime warranty.

The term “Modular Home” is often used interchangeably with “Manufactured Home” but they are two VERY different types of homes. I thought you’d appreciate an answer for both. Modular Homes: Generally, a SuperPole can be installed in a modular home. Modular homes are built to similar specifications as standard homes and have structural wood floor and ceiling systems. The main difference is that modular homes are built in a climate controlled factory and then delivered to a construction site, where as, standard homes are built on site. Therefore, as long as the SuperPole is being installed…

Most HealthCraft products are designed to be easy to install, with minimal tools or experience required. Some products may require the help or advice of a professional to ensure secure installation.

HealthCraft products are designed to be installed on sturdy surfaces such as drywall, tile and solid surface walls. The placement of the product does vary if it is possible to install on specific surfaces. However, with the use of the Hollow Wall Anchor there are more possibilities to install products where studs are not found.

Yes. The Accent Bar can be installed vertically, horizontally or on an angle. The Accent Bar installs into wood studs on 16”/410mm stud centers, and has 9 holes in the flanges to provide more opportunities to secure into a studs and solid structure materials.

It's always best to mount grab bars securely into structural studs or blocking. Many of products feature 9-hole flanges to make it easier to install into proper structure. However, mounting into structure with all or some of the grab flanges may not possible or ideal. In these cases, we recommend using EasyMount Hollow Wall Anchors. These are specially designed anchors that install into drywall and their weight capacities are rated for grab bars .

Yes. The Advantage Rail can be installed on floors made from different surfaces (carpet, tile, wood, concrete, more). The most important part of installation is the mast must always be installed in floors that are structurally sound. If the desired installation location does not have adequate structure, please consult with an installation specialist.

Yes - The Smart-Rail frame extends 22" / 559mm from the edge of the bed, so one can be installed on both sides without contacting each other. It will work for all bed sizes wider than a twin. Yes. The Assista-Rail extends under the mattress 36"/914mm deep and 19.75"/502mm wide. If the bed size is smaller than a king size, you will likely need to ensure the frames don't overlap. This may affect the placement of the rails.