FaqCategory: Product Information

Yes. The SuperPole with SuperTrapeze is covered under Medicare as a free standing trapeze unit (E0940)

Yes, some individuals prefer using the SuperTrapeze to help them get to a sitting position, and the SuperBar to help them get to a standing position. The SuperTrapeze can only be used with a standard SuperPole weight capacity of 300lbs / 136kg and ceiling height range of 93-99” / 236-252cm.

Unlike 3-hole flanges that limit screw placement, the 9-hole flange allows a grab bar to be installed at varying degrees and provides the option to insert additional screws if required.

If the grab bar isn't installed, carefully tap the the bottom of flange cover on a flat surface or with a rubber mallet so the finish isn't damaged. If the grab bar is installed, a flat head screwdriver may used to carefully pry the flange cover off without damaging the finish.

The grab bar length is determined by the distance between the centers of the flanges.

P.T.Rail's have offset rails, and therefore left and right models. When sitting on the toilet, the left P.T.Rail is on your left side, and the right P.T.Rail is in your right side.

Generally, hands will not slip when using the P.T.Rail as intended (i.e. pushing downwards on the horizontal rail). If required, consider applying a textured tape for improved gripping.

No. There is not a distinct locking mechanism for the P.T.Rail. Instead, the P.T.Rail features a tension hinge which holds the rail in position (even halfway up). It is not possibly for the rail to inadvertently fall, causing an impact injury.

There are no ADA guidelines for fold up grab bars. We incorporated several ADA guidelines into the P.T.Rail, as many of these guidelines are simply smart design considerations. The P.T.Rail features an ADA compliant rail diameter (1.50" / 38mm) and exceeds ADA's requirements for structural strength (400lbs / 181kgs).

One of the main distinctions between the SerenaSeat Pro and SerenaSeat is the material of their frames. The SerenaSeat boasts an aluminum frame, while the SerenaSeat Pro sports a low-profile stainless steel frame with a horizontal bar. Additionally, the wood of the SerenaSeat Pro is slightly thicker than that of the SerenaSeat at 1 inch vs. 3/4 inch, allowing it to handle an extra hundred pounds of weight at 500 lbs versus 400 lbs. The two seats also differ in their finishes, so be sure to check the specifications section for more details. Lastly, the SerenaSeat…