Is the SuperTrapeze covered by MediCare?
Yes. The SuperPole with SuperTrapeze is covered under Medicare as a free standing trapeze unit (E0940)
Can a SuperBar and SuperTrapeze be used on the SuperPole at the same time?
Yes, some individuals prefer using the SuperTrapeze to help them get to a sitting position, and the SuperBar to help them get to a standing position. The SuperTrapeze can only be used with a standard SuperPole weight capacity of 300lbs / 136kg and ceiling height range of 93-99 / 236-252cm.
Why are EasyMount 9 hole grab bar flanges important?
Unlike 3-hole flanges that limit screw placement, the 9-hole flange allows a grab bar to be installed at varying degrees and provides the option to insert additional screws if required.
My flange cover is stuck. How do I remove it?
If the grab bar isn't installed, carefully tap the the bottom of flange cover on a flat surface or with a rubber mallet so the finish isn't damaged. If the grab bar is installed, a flat head screwdriver may used to carefully pry the flange cover off without damaging the finish.
What dimension does the “length” of the grab bar refer to? Is the distance from one flange to the other or the length of the grab bar that you hold?
The grab bar length is determined by the distance between the centers of the flanges.
How do I know which PT Rail side or model to order?
P.T.Rail's have offset rails, and therefore left and right models. When sitting on the toilet, the left P.T.Rail is on your left side, and the right P.T.Rail is in your right side.
Since there is no grip on the P.T.Rail, will a hand slip on it?
Generally, hands will not slip when using the P.T.Rail as intended (i.e. pushing downwards on the horizontal rail). If required, consider applying a textured tape for improved gripping.
Does the P.T.Rail lock when its folded up agaisnt the wall?
No. There is not a distinct locking mechanism for the P.T.Rail. Instead, the P.T.Rail features a tension hinge which holds the rail in position (even halfway up). It is not possibly for the rail to inadvertently fall, causing an impact injury.
Is the P.T.Rail ADA Compliant?
There are no ADA guidelines for fold up grab bars. We incorporated several ADA guidelines into the P.T.Rail, as many of these guidelines are simply smart design considerations. The P.T.Rail features an ADA compliant rail diameter (1.50" / 38mm) and exceeds ADA's requirements for structural strength (400lbs / 181kgs).
What is the difference between the Serena Seat and the Serena Seat Pro?
One of the main distinctions between the SerenaSeat Pro and SerenaSeat is the material of their frames. The SerenaSeat boasts an aluminum frame, while the SerenaSeat Pro sports a low-profile stainless steel frame with a horizontal bar. Additionally, the wood of the SerenaSeat Pro is slightly thicker than that of the SerenaSeat at 1 inch vs. 3/4 inch, allowing it to handle an extra hundred pounds of weight at 500 lbs versus 400 lbs. The two seats also differ in their finishes, so be sure to check the specifications section for more details. Lastly, the SerenaSeat…