Welcome to the FAQ’s

Use the search below to find information in all categories. If you are having a hard time finding what you need or have any other questions, please don’t hesitate to phone us at 1 (888) 619-9992

Welcome to the FAQ’s

Use the search below to find information in all categories. If you are having a hard time finding what you need or have any other questions, please don’t hesitate to phone us at 1 (888) 619-9992

Many HealthCraft products are designed to be adjustable, offering flexibility to the user. Each product has different adjustment options, which are listed in the product specifications.

Yes, HealthCraft products can be used in commercial settings such as nursing homes, hospitals, and assisted living facilities. They are designed to meet the high standards of the healthcare industry.

All HealthCraft, Invisia and Plus Series products are developed and manufactured in our ISO 13485 recognized manufacturing facility. HealthCraft is also certified with a Health Canada Medical Device License.

Through our tests, the seat finishes maintain through repeated use and are very durable.

Our oriented strand bamboo that does not exhibit the same kind of colour loss – simply clean with Murphy’s Oil Soap on a regular basis.

The finish however, will fade or patina over time when placed in direct sunlight (i.e. outdoor usage or direct sunlight through a window). This is common with many woods, plastics and fabrics.

The White Fold Down Shower Seat has been UV stabilized to limit discolouration, but colouring can happen if the seat has direct sunlight. The seat is made from ABS plastic, and it can discolour if harsh chemicals not meant for plastics are used to clean the seat.

Each seat panel we use is made from bamboo strands glued together to make a solid, engineered material that does not warp or twist. Many building material tests show that bamboo under tension is comparable to steel. As a result, our Invisia seats have a weight capacity of 500lbs/227 kgs. (Which supports 20-40% more weight than most teak seats on the market).

Bamboo is grown in hot, humid and wet climates – similar to a shower environment. Our bamboo panels won’t crack, warp or leach. Bamboo is naturally stain resistant, we apply a special oil to protect the bamboo’s colour and grain to enhance its natural look and feel.

There are over 2000 different types of bamboo, and most typically grow 3-5 feet a year. Some varieties can grow up to 12?/30cm in one day! Teak takes up to 25 years to grow into ONE mature tree, and some varieties take 80-120 years to mature.

Weight capacity varies depending on the product and installation method. Each HealthCraft product has a different weight capacity, which is clearly listed in the product specifications.

There are no ADA guidelines for fold up grab bars. We incorporated several ADA guidelines into the P.T.Rail, as many of these guidelines are simply smart design considerations. The P.T.Rail features an ADA compliant rail diameter (1.50″ / 38mm) and exceeds ADA’s requirements for structural strength (400lbs / 181kgs).