Please contact [email protected] to start the return process. Returned merchandise will not be accepted without a copy of the Return Authorization Form (RMA) included with the product. (This form will be provided once you initiate the return process). You have 45 days to return and you must provide proof of purchase. for more information please see our shipping and return policy page.

The warranty on products can vary depending on your product selection, but this warranty information will be indicated on each product page under the ‘specifications’ section. For detailed informaiton on what the warranty covers, please download the instructions on the product page.

Customers are responsible for return shipping costs unless the product is defective or was shipped in error. HealthCraft recommends using a trackable shipping method and insuring the package for the full purchase price.